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PRIVACY POLICY

Privacy Policy

Effective Date: [Insert Date] Last Updated: [Insert Date]

Fuel and Fit Coaching LLC ("Fuel and Fit," "we," "us," or "our") provides virtual and in-person personal training and nutrition coaching services. This Privacy Policy explains what information we collect through www.fuelandfit.net (the "Site") and our coaching services, how we use and share it, and the choices available to you. By using the Site or our services, you agree to the practices described here.

If you have questions about this policy, contact us at katie@fuelandfit.net.

 
1. Information We Collect
Information You Provide Directly

  • Contact information: name, email address, phone number, and any message details you submit through our contact form.

  • Health and fitness information: information you choose to share to help us design a safe, effective program, such as fitness goals, exercise history, injuries or physical limitations, dietary preferences or restrictions, and body measurements or progress photos.

  • Account and coaching app information: if you use our client coaching app or platform, we collect the information needed to deliver your program, such as workout logs, nutrition tracking entries, macro goals, and check-in messages.

  • Payment information: if you purchase a coaching package, payment is processed by a third-party payment processor (Stripe). We do not store your full card number on our systems.

  • Communications: messages you send us by email, text, phone, or through video coaching calls.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect:

  • Device and usage information (browser type, pages viewed, referring URL, approximate location based on IP address, and similar diagnostic data).

  • Cookies and similar technologies, described in Section 3 below.

Information From Advertising Partners

We advertise on Meta platforms (Facebook and Instagram). As part of this, we use tools such as the Meta Pixel and Meta Conversions API on our Site, which share certain information about your visit (such as pages viewed or actions taken) with Meta. Section 3 explains this in more detail and how to opt out.

 
2. How We Use Your Information

We use the information above to:

  • Provide, personalize, and improve our coaching services, including designing safe workout and nutrition programs.

  • Communicate with you about your account, sessions, and coaching progress.

  • Process payments for coaching packages.

  • Respond to inquiries submitted through our contact form.

  • Send marketing communications, where permitted, and measure and improve our advertising, including ads run through Meta.

  • Maintain the security of our Site and services, and comply with legal obligations.

We do not sell your personal information for money. As explained below, sharing data with advertising partners like Meta may be considered a "sale" or "sharing" under certain state privacy laws, even though no money changes hands, and we give you a way to opt out of that.

 
3. Cookies, Pixels, and Advertising Technologies

We use cookies and similar tracking technologies, including the Meta Pixel and Meta Conversions API, to understand how visitors use our Site and to measure and improve the performance of our Facebook and Instagram ads. These tools may:

  • Track pages you view and actions you take on our Site (such as submitting the contact form).

  • Allow us to show you our ads on Meta platforms after you visit our Site (retargeting).

  • Allow us to build custom or lookalike audiences for advertising purposes.

  • In some configurations, share a hashed (encrypted, non-readable) version of information like your email address with Meta to help match ad delivery to the right audience.

Your choices:

  • You can opt out of interest-based advertising from Meta by adjusting your ad preferences at facebook.com/adpreferences or through the Digital Advertising Alliance opt-out tool.

  • You can control cookies through your browser settings, including blocking or deleting them. Note that blocking cookies may affect how the Site functions.

  • If your browser or device sends a Global Privacy Control (GPC) signal, we will treat that as a valid request to opt out of the sale/sharing of your personal information, where applicable.

  • To request that we stop sharing your information with Meta for advertising purposes, email katie@fuelandfit.net.

 
4. How We Share Your Information

We do not sell your personal information to third parties for money. We share information with:

  • Service providers who help us run our business, such as our website host (Wix), payment processor (Stripe), email or scheduling platform, and the hosting/database providers behind our coaching app.

  • Meta (Facebook and Instagram), for advertising, retargeting, and ad performance measurement, as described in Section 3.

  • Legal and safety purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Fuel and Fit, our clients, or others.

  • Business transfers, if Fuel and Fit is involved in a merger, acquisition, or sale of assets, in which case your information may be transferred as part of that transaction.

We do not share your health or fitness information with advertisers.

 
5. Your Privacy Rights

Depending on where you live, you may have rights under state privacy laws (such as the California Consumer Privacy Act and similar laws in other states), including the right to:

  • Know what personal information we have collected about you.

  • Request a copy of, correct, or delete your personal information.

  • Opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising (see Section 3 for how to do this with respect to Meta).

  • Not be discriminated against for exercising your privacy rights.

To exercise any of these rights, email katie@fuelandfit.net. We will respond within the time required by applicable law and may need to verify your identity before fulfilling certain requests.

 
6. Health and Fitness Information

Fuel and Fit is not a doctor's office, hospital, or health plan, and we are not a "covered entity" under HIPAA (the Health Insurance Portability and Accountability Act). Information you share with us about your health, fitness, or nutrition is not protected health information under HIPAA. That said, we treat this information with care, use it only to design and deliver your coaching program, and take reasonable steps to keep it secure as described in Section 8.

Progress photos and testimonials: If you share progress photos or a testimonial with us, we will only use it publicly (on our website, social media, or in advertising) with your separate, specific permission. You may withdraw that permission at any time by contacting us.

 
7. Text Messages and Phone Calls

If you provide your phone number through our contact form or during onboarding, you consent to receive calls and text messages from us related to your inquiry or coaching services. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or by contacting katie@fuelandfit.net.

 
8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

 
9. Data Retention

We retain your personal information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Coaching and health information is generally retained for the duration of our coaching relationship plus a reasonable period afterward, unless you request earlier deletion.

 
10. Children's Privacy

Our Site and services are intended for adults. We do not knowingly collect personal information from children under 13, and our services are not directed to children. If you believe a child has provided us with personal information, contact us so we can delete it.

 
11. International Visitors

Our services are directed to clients located in the United States. If you access the Site from outside the United States, your information will be transferred to and processed in the United States, which may have different data protection laws than your country of residence.

 
12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted means you accept the updated policy.

 
13. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Fuel and Fit Coaching LLC Email: katie@fuelandfit.net Phone: (815) 900-9934 Website: www.fuelandfit.net

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